Is my personal data safe with My11Circle?

πŸ“… February 15, 2026 Β· πŸ“– 6 min read
My11Circle is a secure and legitimate fantasy sports platform owned by Games24x7, one of India's leading online gaming companies. The platform is highly safe for personal data, utilizing 128-bit SSL encryption, PCI DSS-compliant payment gateways, and strict adherence to the Information Technology Act, 2000. With a user base exceeding 40 million, My11Circle maintains institutional-grade security protocols, is a member of the Federation of Indian Fantasy Sports (FIFS), and undergoes regular third-party audits to ensure data integrity and fair play.

Regulatory Compliance and Legal Framework

The safety of personal data on My11Circle is rooted in its legal status within the Indian jurisdiction. As a "Game of Skill," fantasy sports platforms like My11Circle operate under the protection of Article 19(1)(g) of the Indian Constitution, as affirmed by various High Courts and the Supreme Court of India. This legal clarity compels the platform to follow stringent regulatory guidelines regarding user data. My11Circle is a prominent member of the Federation of Indian Fantasy Sports (FIFS), the self-regulatory body for the industry. FIFS membership requires adherence to a strict Charter that mandates data privacy, consumer protection, and financial transparency. Furthermore, the platform complies with the E-Gaming Federation (EGF) standards, which focus on responsible gaming and technical security audits.

Technical Security Infrastructure

My11Circle employs a multi-layered security architecture to protect user information from unauthorized access, breaches, and cyber-attacks. The technical stack includes:
  • End-to-End Encryption: All data transmitted between the user's device and My11Circle servers is encrypted using Secure Sockets Layer (SSL) technology. This ensures that sensitive information, such as login credentials and financial details, cannot be intercepted by third parties.
  • PCI DSS Compliance: For financial transactions, My11Circle adheres to the Payment Card Industry Data Security Standard (PCI DSS). This is the global gold standard for organizations that handle branded credit cards from major card schemes.
  • Firewall and Intrusion Detection: The platform utilizes advanced web application firewalls (WAF) and intrusion detection systems (IDS) to monitor traffic patterns and block malicious activities in real-time.
  • Server-Side Security: Data is stored in secure, high-availability data centers with restricted physical and digital access. Regular vulnerability assessments and penetration testing (VAPT) are conducted to identify and patch potential security gaps.

Data Collection and Usage Transparency

Under the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, My11Circle is required to maintain a transparent privacy policy. The platform collects two primary types of data:

Personally Identifiable Information (PII)

This includes your name, email address, mobile number, and physical address. This data is essential for account creation, communication, and ensuring that users are of legal age (18+) and not residing in restricted states (such as Assam, Odisha, Telangana, Nagaland, Sikkim, and Andhra Pradesh).

Sensitive Personal Data or Information (SPDI)

This category includes PAN card details and bank account information. My11Circle requires this data for the mandatory Know Your Customer (KYC) process. This is a legal requirement for processing withdrawals and for Tax Deducted at Source (TDS) compliance under the Income Tax Act. PAN details are stored in encrypted formats and are only used for identity verification and tax filing purposes.

Security Feature Comparison: My11Circle vs. Industry Standards

Security ParameterMy11Circle ImplementationIndustry Standard Compliance
Data Encryption128-bit/256-bit SSL/TLSHigh (Exceeds minimum requirements)
Payment SecurityPCI DSS Certified GatewaysMandatory Standard Met
Identity VerificationAadhaar/PAN-linked KYCStrict Regulatory Compliance
Fair Play CertificationRNG (Random Number Generator) CertifiedCertified by Third-party Labs
Regulatory OversightFIFS & EGF MemberSelf-Regulatory Excellence

How My11Circle Protects Financial Transactions

One of the primary concerns for users is the safety of their deposited funds and bank details. My11Circle does not store sensitive card information directly on its servers. Instead, it uses tokenization and secure payment aggregators like Razorpay, Cashfree, and PayU. These gateways are regulated by the Reserve Bank of India (RBI) and employ their own high-level security protocols. Withdrawals on My11Circle are protected by "Closed-Loop" logic, where funds are ideally returned to the source of the deposit or a verified bank account in the user's name. This prevents money laundering and ensures that even if an account is compromised, the funds cannot be easily diverted to an unauthorized third-party bank account.

Data Sharing and Third-Party Access

My11Circle’s privacy policy states that it does not sell or rent user data to third parties for marketing purposes without explicit consent. However, data may be shared with:
  1. Service Providers: Third-party vendors who assist in platform operations, such as SMS gateways, email service providers, and KYC verification agencies. These partners are contractually bound to maintain data confidentiality.
  2. Legal Authorities: If required by law, My11Circle must disclose user information to government agencies or law enforcement for the prevention of fraud, money laundering, or other illegal activities.
  3. Business Transfers: In the event of a merger, acquisition, or sale of assets, user data may be transferred as part of the business assets, subject to the same privacy protections.

User-End Security Responsibilities

While My11Circle provides a secure environment, the safety of personal data also depends on user behavior. As of 2026, the platform has integrated features to help users protect themselves:
  • Two-Factor Authentication (2FA): Users are encouraged to enable OTP-based logins to prevent unauthorized access even if their password is leaked.
  • Device Binding: The app recognizes "trusted devices," adding a layer of security against logins from unrecognized locations or hardware.
  • Session Management: Users can view active sessions and log out of all devices remotely through the account settings.

Frequently Asked Questions

Is my PAN card information safe on My11Circle?

Yes, PAN card details are stored in an encrypted database and are used exclusively for KYC verification and TDS (Tax Deducted at Source) compliance as mandated by the Indian Income Tax Department. My11Circle employs strict access controls to ensure only authorized personnel can handle this sensitive data.

Does My11Circle sell my phone number to telemarketers?

No, My11Circle does not sell user contact information to third-party telemarketers. Your phone number is used for account security (OTP), transaction alerts, and platform-related updates. Any promotional communication can be managed through the app's notification settings.

What happens to my data if I delete my My11Circle account?

When an account is deleted, My11Circle retains certain data for a specific period to comply with legal, tax, and fraud prevention requirements. However, the data is deactivated for marketing purposes and is eventually purged or anonymized according to the company's data retention policy and Indian IT laws.

Can hackers steal money from my My11Circle wallet?

The risk is extremely low due to the use of secure payment gateways and the requirement for KYC-verified bank accounts for withdrawals. Even if a hacker gains access to an account, they cannot withdraw funds to a bank account that does not match the name on the verified PAN card associated with the My11Circle profile.